How do individuals buy computers or get them repaired at Rutgers?
While there isn't a retail facility for computer sales at Rutgers, the University actively works to develop relationships with technology vendors in the interests of the University community. This website was designed to help individuals gain easy access to the online stores of Apple, Dell, and HP, as well as other institutional resources for software and accessories. Recognize that the stores linked here may have pricing specifically for Rutgers. So visiting vendors' stores without going through the findTech website may illustrate different results.
Options for getting personally-owned technology repaired depends on which campus you are located. In Camden, local repair services can be recommended by Camden Computing Services by calling the Camden Help Desk at 856/225-6274. In Newark, fee-based support is available for Intel-based personal computers, Apple products, and local area networks by contacting Departmental Services at 973/353-5086. In New Brunswick/Piscatawy, Rutgers University Computer Repair, at 732/445-5000, provides convenient service to the University community, doing factory-authorized repairs on technology from many popular manufacturers.
What type of computer should I buy for Rutgers?
The Office of Information Technology has
ideas to assist you in shopping for a new computer for use at Rutgers. They are very familiar with the diverse needs of our community and the circumstances that influence the type of system one should look for to work well in the University environment. Recognize there isn't one best solution, and prices can vary significantly, so it is wise to shop around. Pay particular attention to what systems are available from vendors as part of the
University PC Purchase Cycle. These are the same machines that many departments in the University buy, and vendors are extending prices to students, faculty, and staff for personal purchases.
What vendors are represented on findTech?
This site contains links to resources from a number of Rutgers' technology partners, vendors, and suppliers. The material on this website is solely for the convenience of the University community, and does not represent an exclusive endorsement of any specific products or services. Members of the University community are welcome to provide their impressions of these vendors, or others that may be of general interest to the University population by contacting
findTech.
Who can purchase computers through the stores on this site?
Each vendor governs their own conditions of sale to members of the Rutgers community. In general, students, faculty, and staff of the University can expect to receive educational discounts available through sites represented here. Check with each vendor's online store (or the Rutgers' software portal) for information regarding specific qualifications.
How can I pay for my purchases?
Most vendors afford the same conveniences to individuals paying for purchases through their online stores as they do in conventional storefronts, and in some cases electronic payment services, such as Paypal, can be used. There may also be special arrangements for financing available. Check with each vendor's online store for options. The Rutgers Software Portal contains payment options for purchases of software titles at University discounts.
Some of the sites ask for personal information. Is that safe?
Of course you always want to be careful, and sites shouldn't generally require personal information if you are just browsing their online store. Some vendors may ask you to create an account at their store, whether or not you are going to purchase anything. It's always best to review the policies of the vendor regarding their use of personal information before sharing it with them. If you intend on ordering, like virtually all online stores, some personal information will be required for payment and shipping of purchased goods.
What should I do if I just have a question regarding my machine working in a residence hall or with RUWireless?
Persons in need of technical support regarding the functionality of their personal computer, have questions related to University computer accounts, or University services such as email, should call their campus Help Desk at (856)225-6274 in Camden, (973)353-5083 in Newark, or (732)445-HELP (4357) in New Brunswick.
